FAQs

We're happy to answer your questions if you contact us.

  • Address & Directions

    We create everything at 4958 Pacific Hwy in Ferndale, Washington.


    I-5 North from Bellingham, take Exit 260 and turn right out of the roundabout. At the next roundabout, go 3/4 around and head north on Pacific Hwy.


    We are 4/10ths of a mile north on Pacific Hwy.


    I-5 South from Ferndale, take Exit 260 and go 3/4 around the roundabout, through the next roundabout, and 3/4 around the third roundabout onto Pacific Hwy. We are 4/10ths of a mile north on Pacific Hwy.

  • How Quickly Will I Get My Order?

    Embroidery orders take ten to 14 days. 

    Letterman Jackets are delivered six to eight weeks after your fitting.

    To check on the status of any order, call us during business hours.

  • Is There a Set-Up Fee for Screen Printing?

    We do not charge a set-up fee for screen printing! We will scan and prepare your photo or artwork free with your order. 

    There is an exception. A pencil drawing takes extra time. In that case, we'll tell you in advance if we need to charge a fee.

  • Can I Use a Copyrighted Image?

    We cannot use someone else's copyrighted image on your garment. Make sure your design is copyright free, or bring us the copyrighted image you like and we will create an original design based on it.

  • How Much for Embroidery?

    The price for embroidery depends on quantity, complexity, and design. We will need to see the artwork and discuss the scope of your project to give an accurate quote. The base price is $15 for a single.  

  • How Do I Personalize a Letterman Jacket?

    It is pretty simple. All you need is a picture and cotton or cotton-blend shirt. We accept digital files or will scan your photo or artwork into the computer. 

    We can print the image with no editing or add special features. You can choose from effects like faded edges, add lettering, or transform the image to black-and-white.

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